Payments
Offer several ways to pay.
Connect your Wajub account for online payments, then set up offline payment or cash on delivery to suit your business.
In detail
What you get, and how it works
- Mobile Money and card
- Online payments go through Wajub and land in your own account, which you connect from the shop settings. Available payment methods depend on your country and Wajub account.
- Cash on delivery, with a deposit
- Ask for a percentage online, the courier collects the rest. Enabled zone by zone. Explain your cancellation and refund terms before checkout.
- Offline payment
- Bank transfer or deposit: your instructions are shown to the buyer, and you mark the order as paid when the money arrives.
- 152 currencies
- You choose your shop’s currency among 152 for displaying prices and offer customers the available currencies: XAF, XOF, NGN, KES, ZAR, MAD, EUR, USD, GBP and 143 more. A visitor is offered their own country’s currency first, and can change it.
- Fair rates
- Refreshed every day from two sources. Fixed parities, such as the CFA franc and the euro, are written as the law sets them. A rate that is too old stops the sale in that currency rather than letting you sell at a loss.
- What was charged, written everywhere
- A customer who paid in euros sees their euros — at checkout, on the order page, in the email and on the invoice — next to what you count in. Never an amount that does not look like their statement.
- Country and time zone
- Choose your shop’s country and time zone. Before launching, check your eligibility with Wajub and the destinations served by your carriers.
- Phone or email
- A phone number is enough to order a physical item. Your customers are recognised by their email or by their number.
- Taxes
- A rate for the shop, a rate per destination country, prices shown with or without tax. Tax is split line by line.
- Order bump and upsell
- One offer at checkout, another right after the purchase. The discounted price is computed by Komerxe, never by the browser.
- Questions for the buyer
- Once per order (“which floor should we deliver to?”) or for each item (“what name should we engrave?”). Translated, validated, attached to the products you choose.
To the last franc
A record of the amount paid.
Tax, delivery, discounts, gift cards: every total is computed by Komerxe and recorded with the order. An unpaid order is never cancelled blindly: Komerxe checks with Wajub first.
Also included
- Coupons
- Gift cards
- Timestamped acceptance of your terms
- Partial or full refunds
- Tidy rounding of converted prices
- Signed payment webhooks
Frequently asked questions
Where does the money from my sales go?
Into your own Wajub account. Komerxe does not hold your money.
What is the difference between a coupon and a gift card?
A coupon lowers the price of the goods. A gift card is money: it pays the total, after tax and delivery, and its balance is restored if the order is cancelled.
Can I offer cash on delivery in my own city only?
Yes. Cash on delivery is enabled zone by zone, and only shows when the order is really being delivered, not collected.
See also
These tools work together
Create your online store
Start with the free plan: add your products, set up payments and share your store.